Terms & Conditions

Last Updated: August 2026

Welcome to URBEXON. These Terms & Conditions govern your use of our website and your purchase of products from us.

By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.


1. ABOUT URBEXON

URBEXON is a modern streetwear clothing brand offering original designs, graphic T-shirts, contemporary apparel, and streetwear products.

Business Location:
Visakhapatnam,
Andhra Pradesh – 531033, India


2. USE OF OUR WEBSITE

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorised access to our website or systems.
  • Interfere with the operation or security of the website.
  • Copy, reproduce, distribute, or commercially exploit website content without permission.
  • Submit false, misleading, or fraudulent information.
  • Use automated systems to scrape or collect website content without permission.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.


3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, prices, and other information displayed on our website are accurate.

However:

  • Actual colours may vary slightly depending on your device or screen settings.
  • Product images may differ slightly from the actual product.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors or inaccuracies in product information.

URBEXON may update, modify, discontinue, or replace products at any time.


4. PRICES

All product prices displayed on the website are subject to change without prior notice.

Any applicable taxes, shipping charges, or other charges will be displayed during the purchasing process where applicable.

If an incorrect price is displayed due to a technical or human error, URBEXON reserves the right to correct the price and communicate the correction to the customer.


5. ORDERS

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation to the email address or contact number provided by you.

An order may be cancelled or declined in circumstances including:

  • Product availability issues
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Technical or payment-related issues
  • Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable refund will be processed through the relevant payment method, subject to our Refund Policy.


6. PAYMENT

Payments must be completed using the payment methods made available on the website.

You agree to provide accurate and complete payment and billing information.

URBEXON does not knowingly store complete debit card or credit card details on its own systems. Payment transactions may be processed by third-party payment service providers.


7. SHIPPING AND DELIVERY

Orders will be shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate delivery information.

Delivery times may vary depending on:

  • Destination
  • Product availability
  • Courier operations
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances

Any delivery timeframe displayed on the website is an estimate and should not be considered an absolute guarantee unless specifically stated otherwise.

For more information, please refer to our Shipping & Delivery Policy.


8. RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, and exchanges are subject to URBEXON’s Returns & Refunds Policy.

Customers should review the applicable policy before placing an order.

Products returned must meet the conditions specified in our Returns & Refunds Policy.

Certain products or circumstances may not qualify for return, refund, or exchange where permitted by applicable law and our published policy.


9. CANCELLATION OF ORDERS

Orders may be eligible for cancellation only within the timeframe specified in our cancellation policy or before the order has been processed for shipment, where applicable.

Once an order has been shipped, cancellation may no longer be possible.

Please contact customer support as soon as possible if you wish to cancel an order.


10. INTELLECTUAL PROPERTY

All content available on the URBEXON website, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Photographs
  • Graphics
  • Videos
  • Text
  • Illustrations
  • Website design
  • Page layouts

is owned by or licensed to URBEXON unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission.


11. USER CONTENT

If you submit reviews, photographs, comments, feedback, or other content to URBEXON, you confirm that:

  • You have the right to submit the content.
  • The content does not violate the rights of another person.
  • The content is not unlawful, abusive, defamatory, misleading, or offensive.

By submitting content, you grant URBEXON permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.


12. ACCOUNTS

If you create an account on our website, you are responsible for keeping your login information confidential.

You are responsible for activities carried out through your account.

Please notify us immediately if you believe your account has been accessed without your permission.

URBEXON reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorised activity.


13. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services for functions such as payment processing, delivery, website hosting, analytics, communication, or other operational purposes.

We may also provide links to third-party websites.

URBEXON is not responsible for the content, availability, security, or privacy practices of third-party websites.


14. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption
  • Free from errors
  • Free from viruses or other harmful components
  • Compatible with every device or browser

The website may occasionally be unavailable due to maintenance, technical problems, security issues, or circumstances beyond our reasonable control.


15. LIMITATION OF LIABILITY

To the extent permitted by applicable law, URBEXON shall not be responsible for losses arising from circumstances beyond our reasonable control, including technical failures, interruptions, delays caused by third-party service providers, courier delays, or other unforeseen events.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.


16. FORCE MAJEURE

URBEXON shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, internet or technology failures, public emergencies, or other unforeseen events.


17. PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy before using the website.


18. CHANGES TO THESE TERMS

URBEXON may update these Terms & Conditions from time to time.

Changes will become effective when the updated version is published on this website.

We recommend reviewing this page periodically to stay informed about the current Terms & Conditions.


19. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts having appropriate jurisdiction.


20. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us:

URBEXON
Visakhapatnam,
Andhra Pradesh – 531033, India

Email: urbexonin@gmail.com
Phone: +91 79819 21996
WhatsApp: +91 95531 65547

The address and contact details above are from the client’s requirement form.