Last Updated: August 2026
At URBEXON, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
When you browse our website, create an account, place an order, or contact us, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Information you provide when contacting customer support
- Account information, if you create an account
We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
- Process and fulfil your orders
- Provide shipping and delivery services
- Confirm and communicate about your orders
- Respond to customer enquiries
- Provide customer support
- Process returns, refunds, or exchanges
- Improve our website, products, and services
- Maintain website security
- Comply with applicable legal and regulatory requirements
We will only use your personal information for legitimate business purposes and as permitted by applicable law.
3. PAYMENT INFORMATION
When you make a purchase, payment information may be processed through the payment service provider available on our website.
URBEXON does not intend to store your complete debit card, credit card, or banking credentials on its own servers.
Payment information may be subject to the privacy policies and terms of the relevant payment service provider.
4. COOKIES
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website performance
- Provide a smoother shopping experience
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. SHARING OF INFORMATION
We do not sell or rent your personal information.
We may share necessary information with trusted service providers when required to operate our business, such as services involved in:
- Order fulfilment
- Shipping and delivery
- Payment processing
- Website hosting and technical support
- Website security
- Legal or regulatory compliance
These parties may only receive information necessary to perform their respective services.
6. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, providing customer support, maintaining business records, resolving disputes, and complying with applicable legal obligations.
8. YOUR RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Raise concerns about how your information is handled
To make a privacy-related request, please contact us using the details below.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
URBEXON is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
10. CHILDREN’S PRIVACY
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:
URBEXON
Visakhapatnam,
Andhra Pradesh – 531033, India
Email: urbexonin@gmail.com
Phone: +91 79819 21996
WhatsApp: +91 95531 65547
The contact information and location above come from the client’s requirement form.